DATE OF LAST REVISION: APRIL 15TH, 2019
ROASTY TOASTY RADIATORS.COM GDPR COMPLIANCE
Roastytoastyradiators.com (“we,” “us,” “our”) provide bespoke radiator design services to you through its website located at www.roastytoastyradiators.com (the “Websites”) and through its mobile applications (collectively, such services and applications, including any new features, and the Sites, the “Service(s)”), subject to the following GDPR guides (as amended from time to time, the “GDPR COMPLIANCE”). We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised.
Access and Use of the Service Regulation
WHAT INFORMATION WE COLLECT
When you purchase a product on the Roasty Toasty Radiators website, we ask you for Personal Data such as your name, email address and company name.
Social Networking Site Information.
For your convenience, you may click on the Roasty Toasty Radiator Social Media links to see about our latest offers and news. We may also ask you to like, comment, follow or join Roasty Toasty Radiators by using log in credentials from third-party social networking sites (“SNS”) such as Facebook, Google and LinkedIn. If you register via an SNS, the SNS may provide us with some of the Personal Data you have provided to the SNS.Profile Information and User C
We may collect Personal Data through your communications with our customer support team. Please ensure that no sensitive personal data is submitted in connection with your requests for support (for example, health information, political or religious beliefs, information about minors, etc.).Clickstream Data. We and our third party service providers may automatically collect certain information from your device or web browser when you use parts of the Service (such as the Site and the Tools) to help us understand usage, what is of interest to you and how to provide you more relevant advertising and content. We refer to this information as Clickstream Data. This includes, for example, your IP address, mobile device identifier or other unique identifier, browser and computer type, date and time of access, the previous Web page that you came from and the page you go to next after leaving the Service, each of our pages that you visit and how you interact with advertising and our content within the Service. The Clickstream Data we collect generally does not identify you as an identifiable person, but if it does, we will treat it as Personal Data. If your browser has a “private browsing” mode you may be able to block this information from being sent to Roasty Toasty Radiators, but in some cases this may impact your ability to use the Service.
If you elect to use payment features of the Service, you may need to provide Personal Data to our third-party payment processors, such as your credit card number, name and address. We do not collect data relating to your age, or nationality.
(also referred to as a clear gif, pixel tag or single pixel tag) is a graphic with dimensions of 1×1 pixels that is loaded when a user visits a website or opens an email. A pixel is used in conjunction with cookies to help us manage and monitor our online advertising and wider business arrangements with third parties, to measure and analyse site usage and activity and to improve the quality of the Service. In certain circumstances, we share IP addresses that are captured by pixels to help our advertisers analyse the efficacy of their campaigns.
Roasty Toasty Radiators categorically does not use pixel tracking from Facebook or any other social Media channels.
GOOGLE ANALYTICS DATA
HOW AND WHY WE USE PERSONAL DATA
We collect information, which may include Personal Data, because it helps us deliver the absolute best user experience we possibly can. It is one of our core beliefs that we can only achieve that goal with your help and by customising your experience. Gathering this information enables us to connect you with other people interested in technology like yourself and technology vendors, provide you with convenient and accurate information about discussion topics you may be interested in, and bring you timely and relevant information about the products and services that you may need. In addition, this information helps us keep you informed on the latest product and service announcements, software updates, and support information in a timely fashion. Most importantly, this information allows us to tune the product experience over time (including showing your more relevant content and ads), optimising the Service based on your feedback and how you actually use the Service.
More specifically, we use your Personal Data in the following ways:
Internal and Service-Related Usage.
We use data that you input into, or that is collected by, the Service to perform the services requested in connection with those portions of the Service. For example, if you input inventory data into one of the Web-based Offerings, we will use that information to display that inventory data to you when you use such Web-based Offering. If you use a Tool to obtain information on a system in your network, we may store that data and provide you or other authorised users at or associated with your organisation access to it via the Service. We use your payment information (through-third-party payment processors) to collect payment for the applicable portions of the Service. We may store and combine the Personal Data you submit or we collect via any part of the Service with information from other Roasty Toasty Radiators services or third parties (including SNS) in order to deliver the Service, to provide you with a better experience and to improve the quality of our services.We may use data that you input into, or that is collected by, the Service to derive anonymised or aggregate data about your current IT environment, or your company operations, and may use this data to display customised content and advertising to you, and/or compare your environment configuration to those of the broader user community or for other purposes. Such information does not identify you individually. We use Clickstream Data to analyse trends, to administer the Service, to track users’ movements around the Site, to gather demographic information about our user base as a whole, and to operate and improve the Roasty Toasty Radiators technologies and services. We may use and retain any data we collect to provide and improve our services.